Moooi collects inquiry information so our team can respond to commercial lighting requests, clarify product needs, and support specification discussions. This may include your name, company, email, phone number, country, project type, and the message you choose to submit.
Submitted details are used to answer questions, prepare project follow-up, coordinate product recommendations, and improve the relevance of our support. We do not sell inquiry information. We may share necessary details with internal project, sales, or technical staff who need the information to respond properly.
Project messages may be retained so future revisions, quotation discussions, or specification changes can be understood in context. You may request correction or deletion of personal contact details by contacting Moooi through the website form.
Reasonable administrative and technical measures are used to protect inquiry information, though no website submission can be guaranteed completely secure. Please avoid sending confidential drawings or sensitive commercial terms until a suitable communication channel is agreed.
When you submit a lighting inquiry, Moooi may use the information to ask follow-up questions about application type, fixture quantity, installation location, control requirements, finish preferences, and project schedule. These conversations help us avoid generic answers and provide guidance that fits the actual commercial environment. If your inquiry includes files, drawings, or product references, they may be reviewed by staff involved in sales, application engineering, documentation, or project coordination.
You may contact Moooi to update contact details, correct inaccurate information, or request that personal information from an inquiry be removed from active records where practical. Some project correspondence may need to be retained for legitimate business purposes, such as quotation history, warranty context, safety review, or legal compliance. We aim to keep personal data limited to what is useful for responding to lighting projects and maintaining clear communication with the people involved.